Previous incidents

Due to the CrowdStrike issue, our team had to manually bring up each server. Service is restored. A maintenance window on the 21st maybe required to update an emergency restore we did to bring services up quickly.

The issue was identified and a fix was pushed. Users can now login.

We identified the issue as an issue connecting to a backend service that was required for the application to run. Out team was notified though with travel to a conference were not able to respond while in the air. We are adding additional monitoring to this server as it's the first error it has had in 9 months.