Previous incidents

November 2022
Nov 28, 2022
1 incident

Backend Database Maintenance

Maintenance

Resolved Nov 28 at 03:00am EST

We will be performing backend database maintenance today at 10:00PM EST. There will be a brief downtime that may be up to 5 minutes during this maintenance.

Nov 03, 2022
1 incident

Datacenter Maintenance

Maintenance

Resolved Nov 03 at 05:00am EDT

Our Primary Datacenter is performing a change to their core router. Some sites might be unavailable for a few minutes during failover.

October 2022
Oct 22, 2022
1 incident

Network Maintenance

Degraded

Resolved Oct 23 at 12:00am EDT

Primary router has been replaced, secondary router will be replaced. All services are normal.

1 previous update

Oct 18, 2022
1 incident

Drag and Drop Editor is unavailable

Degraded

Resolved Oct 18 at 06:00pm EDT

The drag and drop editor loads now. Our vendor has resolved the issue.

1 previous update

September 2022
Sep 25, 2022
1 incident

Email and Import Delays

Degraded

Resolved Sep 25 at 03:26pm EDT

Email data has all been processed. Extra monitoring has been put in place for this specific style of incident to be notified quicker.

2 previous updates