Previous incidents

Our datacenter provided us an update that their upstream provider was having an unknown issue. They will be providing us a full root cause analysis when complete. To resolve the issue, they removed that provider and service was restored. During this time, we setup additional failovers for more services to better handle this in the future. From our external monitoring services were available with an issue once every five minutes in some locations worldwide.

We will be performing a hardware upgrade of our core database server, an update to our core router, and a migration for our job scheduling database.

Our Datacenter is performing a core router upgrade at 11PM ET.

We have identified that our offsite backup process was consuming too many resources. We have terminated the process and will reschedule it for a later time after hours.

Our Datacenter is performing a core router upgrade at 11PM ET.