Incidents | Campaign Deputy Incidents reported on status page for Campaign Deputy https://status.campaigndeputy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d6ae79a4f6dbae893d348fdce7aae8d1.png Incidents | Campaign Deputy https://status.campaigndeputy.com/ en Marketing Site Unavailable https://status.campaigndeputy.com/incident/602040 Thu, 12 Jun 2025 21:38:00 -0000 https://status.campaigndeputy.com/incident/602040#93f49800bf054d6df80b1475a1a074e81abf9ab61746b6a41707f1df848d1083 Cloudflare has fully resolved the issue. Our marketing site is now available., The main app and digital experiences were unaffected during this time. Marketing Site Unavailable https://status.campaigndeputy.com/incident/602040 Thu, 12 Jun 2025 20:09:00 -0000 https://status.campaigndeputy.com/incident/602040#1097a9b937e6b8134f2effd0d3d75ec086fb0de31985d3fe16df1a602c59b109 Cloudflare is restoring services and our marketing site is being returned properly more often. This is not yet a full recovery as we wait for the all clear from Cloudflare. campaigndeputy.com recovered https://status.campaigndeputy.com/ Thu, 12 Jun 2025 20:07:30 +0000 https://status.campaigndeputy.com/#7fb7d85c1d97096b3435e25d59d39eab9dd04f42016c239516c6763072825c1c campaigndeputy.com recovered campaigndeputy.com went down https://status.campaigndeputy.com/ Thu, 12 Jun 2025 18:04:20 +0000 https://status.campaigndeputy.com/#7fb7d85c1d97096b3435e25d59d39eab9dd04f42016c239516c6763072825c1c campaigndeputy.com went down Marketing Site Unavailable https://status.campaigndeputy.com/incident/602040 Thu, 12 Jun 2025 18:02:00 -0000 https://status.campaigndeputy.com/incident/602040#274922b0c1851d191961a00689079a1d5f60f373e928160d7769f5937a6ec92a Our marketing site is unavailable due to an issue with Cloudflare. You can access the application by going directly to the login page at https://us.campaigndeputy.app/ us.campaigndeputy.app recovered https://status.campaigndeputy.com/ Wed, 11 Jun 2025 22:22:22 +0000 https://status.campaigndeputy.com/#f0ba6f3ffee68cf4882dd350bbbad25cbec992498e84a569cfe158cbf08d8a9f us.campaigndeputy.app recovered us.campaigndeputy.app went down https://status.campaigndeputy.com/ Wed, 11 Jun 2025 22:20:12 +0000 https://status.campaigndeputy.com/#f0ba6f3ffee68cf4882dd350bbbad25cbec992498e84a569cfe158cbf08d8a9f us.campaigndeputy.app went down act.campaigndeputy.com recovered https://status.campaigndeputy.com/ Fri, 18 Apr 2025 01:17:57 +0000 https://status.campaigndeputy.com/#3c37923daa3e85d1e9d4b03a254ce19eb98631ba6d400592467bdbe912fcac1a act.campaigndeputy.com recovered act.campaigndeputy.com went down https://status.campaigndeputy.com/ Fri, 18 Apr 2025 01:05:51 +0000 https://status.campaigndeputy.com/#3c37923daa3e85d1e9d4b03a254ce19eb98631ba6d400592467bdbe912fcac1a act.campaigndeputy.com went down donate.campaigndeputy.com recovered https://status.campaigndeputy.com/ Wed, 16 Apr 2025 03:57:32 +0000 https://status.campaigndeputy.com/#7c5342a61215292d6634133ee15a435adf11934dd84bc05cfcd1927d8d0e9c1f donate.campaigndeputy.com recovered us.campaigndeputy.app recovered https://status.campaigndeputy.com/ Wed, 16 Apr 2025 03:19:24 +0000 https://status.campaigndeputy.com/#a7d29cf4bc38aeb9d12b2a43c642d545c8f5c1ab19929aced680fc2712af78e0 us.campaigndeputy.app recovered us.campaigndeputy.app went down https://status.campaigndeputy.com/ Wed, 16 Apr 2025 03:16:47 +0000 https://status.campaigndeputy.com/#a7d29cf4bc38aeb9d12b2a43c642d545c8f5c1ab19929aced680fc2712af78e0 us.campaigndeputy.app went down donate.campaigndeputy.com went down https://status.campaigndeputy.com/ Wed, 16 Apr 2025 03:15:57 +0000 https://status.campaigndeputy.com/#7c5342a61215292d6634133ee15a435adf11934dd84bc05cfcd1927d8d0e9c1f donate.campaigndeputy.com went down App is unavailable https://status.campaigndeputy.com/incident/503244 Tue, 28 Jan 2025 14:59:00 -0000 https://status.campaigndeputy.com/incident/503244#e8a5ea88fda2bb5e142179017200e2d24afa9fde8bcbf2e1f7dfad4177b68694 The issue was caused by a previous maintenance and release new code. The site is now available. App is unavailable https://status.campaigndeputy.com/incident/503244 Tue, 28 Jan 2025 14:56:00 -0000 https://status.campaigndeputy.com/incident/503244#232e33d25fd0f67ccc3693d52f4547f966ae1b823831c35d69e1fda78aeab013 Our team was notified there was an issue affecting us.campaigndeputy.app. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 17:15:00 -0000 https://status.campaigndeputy.com/incident/460211#1f803e2b1dedebed958a4f4b132d0441b2a9a65520487ce295ff1520713ed64d Our datacenter provider identified the issue as GTT based in Chicago. Certain parts of the United States would be unable to connect, like Louisville and surrounding Chicago areas. If you are connecting on your phone or using Comcast/Spectrum you were unaffected. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 17:15:00 -0000 https://status.campaigndeputy.com/incident/460211#1f803e2b1dedebed958a4f4b132d0441b2a9a65520487ce295ff1520713ed64d Our datacenter provider identified the issue as GTT based in Chicago. Certain parts of the United States would be unable to connect, like Louisville and surrounding Chicago areas. If you are connecting on your phone or using Comcast/Spectrum you were unaffected. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 17:15:00 -0000 https://status.campaigndeputy.com/incident/460211#1f803e2b1dedebed958a4f4b132d0441b2a9a65520487ce295ff1520713ed64d Our datacenter provider identified the issue as GTT based in Chicago. Certain parts of the United States would be unable to connect, like Louisville and surrounding Chicago areas. If you are connecting on your phone or using Comcast/Spectrum you were unaffected. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 16:40:00 -0000 https://status.campaigndeputy.com/incident/460211#20c0751a0b3de373ab6ece80ab19dad0ce814d8d4592746a23aaffe815f55b64 We are investigating an issue connecting to our Louisville Datacenter. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 16:40:00 -0000 https://status.campaigndeputy.com/incident/460211#20c0751a0b3de373ab6ece80ab19dad0ce814d8d4592746a23aaffe815f55b64 We are investigating an issue connecting to our Louisville Datacenter. App may be unavailable in the Midwest https://status.campaigndeputy.com/incident/460211 Tue, 12 Nov 2024 16:40:00 -0000 https://status.campaigndeputy.com/incident/460211#20c0751a0b3de373ab6ece80ab19dad0ce814d8d4592746a23aaffe815f55b64 We are investigating an issue connecting to our Louisville Datacenter. App is unavailable https://status.campaigndeputy.com/incident/448328 Mon, 21 Oct 2024 19:41:00 -0000 https://status.campaigndeputy.com/incident/448328#fb8f146cc9ed8b3c2afa2aacf8c948029f21591ce6da6840c6093b36731759da Our team identified the issue as a problem with a software deployment. The app is now available after 6 minutes of downtime. App is unavailable https://status.campaigndeputy.com/incident/448328 Mon, 21 Oct 2024 19:35:00 -0000 https://status.campaigndeputy.com/incident/448328#6a8f3c9d6b96989573280081523f744959368e121767dddb81b2d2b9571c473e The app is unavailable and responding with a 503 error message. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:10:00 -0000 https://status.campaigndeputy.com/incident/423768#eef3247acf76a9cb54a6d1d6a3b3a1f6dbe9bc1cc4122b12a3d4206934a4d869 Services are being restored. Initial reports point to the installation of new security software that caused a slowdown which forced a reboot of the web servers. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:10:00 -0000 https://status.campaigndeputy.com/incident/423768#eef3247acf76a9cb54a6d1d6a3b3a1f6dbe9bc1cc4122b12a3d4206934a4d869 Services are being restored. Initial reports point to the installation of new security software that caused a slowdown which forced a reboot of the web servers. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:10:00 -0000 https://status.campaigndeputy.com/incident/423768#eef3247acf76a9cb54a6d1d6a3b3a1f6dbe9bc1cc4122b12a3d4206934a4d869 Services are being restored. Initial reports point to the installation of new security software that caused a slowdown which forced a reboot of the web servers. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:00:00 -0000 https://status.campaigndeputy.com/incident/423768#dcb6f28e162b042a052330ce7c404b7411e13011fb77955d2f2ae3e7c8155b66 Our monitoring software shows that some of the applications are unavailable. Our team is looking into it. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:00:00 -0000 https://status.campaigndeputy.com/incident/423768#dcb6f28e162b042a052330ce7c404b7411e13011fb77955d2f2ae3e7c8155b66 Our monitoring software shows that some of the applications are unavailable. Our team is looking into it. App is unavailable https://status.campaigndeputy.com/incident/423768 Tue, 03 Sep 2024 23:00:00 -0000 https://status.campaigndeputy.com/incident/423768#dcb6f28e162b042a052330ce7c404b7411e13011fb77955d2f2ae3e7c8155b66 Our monitoring software shows that some of the applications are unavailable. Our team is looking into it. Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:59:00 +0000 https://status.campaigndeputy.com/incident/416826#01ad82e1c7fa7fffc728b681acf833f7ffc0ef198b58e15e1fc6d446f9195d0c Maintenance completed Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:59:00 +0000 https://status.campaigndeputy.com/incident/416826#01ad82e1c7fa7fffc728b681acf833f7ffc0ef198b58e15e1fc6d446f9195d0c Maintenance completed Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:59:00 +0000 https://status.campaigndeputy.com/incident/416826#01ad82e1c7fa7fffc728b681acf833f7ffc0ef198b58e15e1fc6d446f9195d0c Maintenance completed Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:00:00 -0000 https://status.campaigndeputy.com/incident/416826#c1ac6c0c28fd7cd9526c7da894315924b0d6d6c7fc8ce1d4baf2596dfbf12f74 This maintenance is to perform a software upgrade on core routers by our datacenter provider. Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:00:00 -0000 https://status.campaigndeputy.com/incident/416826#c1ac6c0c28fd7cd9526c7da894315924b0d6d6c7fc8ce1d4baf2596dfbf12f74 This maintenance is to perform a software upgrade on core routers by our datacenter provider. Data center provider maintenance https://status.campaigndeputy.com/incident/416826 Wed, 21 Aug 2024 03:00:00 -0000 https://status.campaigndeputy.com/incident/416826#c1ac6c0c28fd7cd9526c7da894315924b0d6d6c7fc8ce1d4baf2596dfbf12f74 This maintenance is to perform a software upgrade on core routers by our datacenter provider. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:30:00 -0000 https://status.campaigndeputy.com/incident/400632#7004e7c3b54819f0b495699aebbf0bd562d5cc5b14d81531eb2d489b38b8adfb Due to the CrowdStrike issue, our team had to manually bring up each server. Service is restored. A maintenance window on the 21st maybe required to update an emergency restore we did to bring services up quickly. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:30:00 -0000 https://status.campaigndeputy.com/incident/400632#7004e7c3b54819f0b495699aebbf0bd562d5cc5b14d81531eb2d489b38b8adfb Due to the CrowdStrike issue, our team had to manually bring up each server. Service is restored. A maintenance window on the 21st maybe required to update an emergency restore we did to bring services up quickly. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:30:00 -0000 https://status.campaigndeputy.com/incident/400632#7004e7c3b54819f0b495699aebbf0bd562d5cc5b14d81531eb2d489b38b8adfb Due to the CrowdStrike issue, our team had to manually bring up each server. Service is restored. A maintenance window on the 21st maybe required to update an emergency restore we did to bring services up quickly. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:28:00 -0000 https://status.campaigndeputy.com/incident/400632#ffe545fd540bf5b2ab4015605cec2c1c95aff53cecc16a714ed48b1c2d21b2e5 The issue has been identified as due to CrowdStrike. We are implementing the required fix now on the servers. https://techcrunch.com/2024/07/19/banks-airlines-brokerage-houses-report-widespread-outages-across-the-globe/ App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:28:00 -0000 https://status.campaigndeputy.com/incident/400632#ffe545fd540bf5b2ab4015605cec2c1c95aff53cecc16a714ed48b1c2d21b2e5 The issue has been identified as due to CrowdStrike. We are implementing the required fix now on the servers. https://techcrunch.com/2024/07/19/banks-airlines-brokerage-houses-report-widespread-outages-across-the-globe/ App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:28:00 -0000 https://status.campaigndeputy.com/incident/400632#ffe545fd540bf5b2ab4015605cec2c1c95aff53cecc16a714ed48b1c2d21b2e5 The issue has been identified as due to CrowdStrike. We are implementing the required fix now on the servers. https://techcrunch.com/2024/07/19/banks-airlines-brokerage-houses-report-widespread-outages-across-the-globe/ App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:05:00 -0000 https://status.campaigndeputy.com/incident/400632#0687df7ad26d0d153698bd57aec736ebec948bfb12e7490f873427d1e38402be We have identified the issue as a recent install of a security product on half of our servers. We are restoring those servers from the backups. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:05:00 -0000 https://status.campaigndeputy.com/incident/400632#0687df7ad26d0d153698bd57aec736ebec948bfb12e7490f873427d1e38402be We have identified the issue as a recent install of a security product on half of our servers. We are restoring those servers from the backups. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 11:05:00 -0000 https://status.campaigndeputy.com/incident/400632#0687df7ad26d0d153698bd57aec736ebec948bfb12e7490f873427d1e38402be We have identified the issue as a recent install of a security product on half of our servers. We are restoring those servers from the backups. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 08:10:00 -0000 https://status.campaigndeputy.com/incident/400632#bba39c2292e7492d5d46fe5eb135e00cf2b1a75f12cdc2e75870b85cc03ab723 Our application is unavailable at this time. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 08:10:00 -0000 https://status.campaigndeputy.com/incident/400632#bba39c2292e7492d5d46fe5eb135e00cf2b1a75f12cdc2e75870b85cc03ab723 Our application is unavailable at this time. App is unavailable https://status.campaigndeputy.com/incident/400632 Fri, 19 Jul 2024 08:10:00 -0000 https://status.campaigndeputy.com/incident/400632#bba39c2292e7492d5d46fe5eb135e00cf2b1a75f12cdc2e75870b85cc03ab723 Our application is unavailable at this time. Can't Log In https://status.campaigndeputy.com/incident/396873 Thu, 11 Jul 2024 16:01:00 -0000 https://status.campaigndeputy.com/incident/396873#d0ae708f45565268ac3de321411b3fea37f762eb8d725409af2a2c6d8b898bd9 The issue was identified and a fix was pushed. Users can now login. Can't Log In https://status.campaigndeputy.com/incident/396873 Thu, 11 Jul 2024 15:44:00 -0000 https://status.campaigndeputy.com/incident/396873#6f6f826e95bf2f07baed34a362da636a0a534a4664c6b125f575481141bd9e36 Our team was notified that there is an issue logging in. Logged in users are not affected. Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 03:55:00 +0000 https://status.campaigndeputy.com/incident/394965#0d49a135ee12d0474feff8bfc077b3c06860213dff3edf9bd3d617ee5ea2c243 Maintenance completed Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 03:55:00 +0000 https://status.campaigndeputy.com/incident/394965#0d49a135ee12d0474feff8bfc077b3c06860213dff3edf9bd3d617ee5ea2c243 Maintenance completed Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 03:55:00 +0000 https://status.campaigndeputy.com/incident/394965#0d49a135ee12d0474feff8bfc077b3c06860213dff3edf9bd3d617ee5ea2c243 Maintenance completed Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/394965#af2224e0d7085b540133687b2b80b3f55b561dcc5301167f6457abb45827e6ec We are performing monthly server maintenance. Recently active forms will continue to function. Access to log in will be restricted during this time. Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/394965#af2224e0d7085b540133687b2b80b3f55b561dcc5301167f6457abb45827e6ec We are performing monthly server maintenance. Recently active forms will continue to function. Access to log in will be restricted during this time. Server Maintenance https://status.campaigndeputy.com/incident/394965 Mon, 08 Jul 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/394965#af2224e0d7085b540133687b2b80b3f55b561dcc5301167f6457abb45827e6ec We are performing monthly server maintenance. Recently active forms will continue to function. Access to log in will be restricted during this time. Backend Website Unavailable https://status.campaigndeputy.com/incident/380484 Thu, 06 Jun 2024 15:08:00 -0000 https://status.campaigndeputy.com/incident/380484#c3753ab161089e199d40c35f4166cd47482aa643ee8fcf3b312af13cf092d290 We identified the issue as an issue connecting to a backend service that was required for the application to run. Out team was notified though with travel to a conference were not able to respond while in the air. We are adding additional monitoring to this server as it's the first error it has had in 9 months. Backend Website Unavailable https://status.campaigndeputy.com/incident/380484 Thu, 06 Jun 2024 11:07:00 -0000 https://status.campaigndeputy.com/incident/380484#bf832a8511f70f396702222ef5863c50ba15b0c9e8f576d8321e576ad9d9c0c4 The backend website is unavailable at this time. Event Delays https://status.campaigndeputy.com/incident/374622 Sat, 25 May 2024 14:00:00 -0000 https://status.campaigndeputy.com/incident/374622#40347871e7f6401af4fa473e9d9112b8b0d2ae999d9d7c3af0d4f6cf26c79441 We identified the issue as a network event with AWS Vendor code not recovering well from the event. We've logged an internal ticket to investigate if we can recover automatically from this in the future. Event Delays https://status.campaigndeputy.com/incident/374622 Sat, 25 May 2024 10:00:00 -0000 https://status.campaigndeputy.com/incident/374622#3666c4b16257ab24dc7d9e94ff0ca2bb4f1b8cfb75a927264b0d7829cb498f52 Network connectivity to AWS has experienced an issue. Some background processing is delayed. Email Event Delay https://status.campaigndeputy.com/incident/372317 Mon, 20 May 2024 20:15:00 -0000 https://status.campaigndeputy.com/incident/372317#5ca36a2ec15b02026bf425e47649ca54627e29fc08bf60f79a3b529739ab9aee Weekend updates to handle bot clicks created a condition where the email event loading service was active and stalled simultaneously. The service was restarted and the backlog has finished processing the data. Additional monitoring for the scenario was added to our internal Ops dashboard. Email Event Delay https://status.campaigndeputy.com/incident/372317 Mon, 20 May 2024 17:00:00 -0000 https://status.campaigndeputy.com/incident/372317#597cd81936e4b819404d468ab3d58ecdd96d8c57efe77a4ab2c3c10e3655473d There is a delay in email events for AB Tests, Domain Results, and email based steps in Automations. Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 04:00:00 +0000 https://status.campaigndeputy.com/incident/365312#072cf665121aa57c624a767f49476f09092161a14a7fd7b4e4a76d4d236ba48f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 04:00:00 +0000 https://status.campaigndeputy.com/incident/365312#072cf665121aa57c624a767f49476f09092161a14a7fd7b4e4a76d4d236ba48f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 04:00:00 +0000 https://status.campaigndeputy.com/incident/365312#072cf665121aa57c624a767f49476f09092161a14a7fd7b4e4a76d4d236ba48f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/365312#e89ac3ce4c2b44412d7f47c99af367ff7eb9128a845e3ffc607bbe288276dbca Maintenance is being performed at our primary data center. You may experience login failures or error codes if logged in at this time. Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/365312#e89ac3ce4c2b44412d7f47c99af367ff7eb9128a845e3ffc607bbe288276dbca Maintenance is being performed at our primary data center. You may experience login failures or error codes if logged in at this time. Data Center Maintenance https://status.campaigndeputy.com/incident/365312 Mon, 06 May 2024 02:00:00 -0000 https://status.campaigndeputy.com/incident/365312#e89ac3ce4c2b44412d7f47c99af367ff7eb9128a845e3ffc607bbe288276dbca Maintenance is being performed at our primary data center. You may experience login failures or error codes if logged in at this time. Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:30:00 +0000 https://status.campaigndeputy.com/incident/344103#6dc8d30a86bbdb5bd24404c770440ad1a447a748da60b4ca4cc55d435cd6a390 Maintenance completed Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:30:00 +0000 https://status.campaigndeputy.com/incident/344103#6dc8d30a86bbdb5bd24404c770440ad1a447a748da60b4ca4cc55d435cd6a390 Maintenance completed Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:30:00 +0000 https://status.campaigndeputy.com/incident/344103#6dc8d30a86bbdb5bd24404c770440ad1a447a748da60b4ca4cc55d435cd6a390 Maintenance completed Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:00:00 -0000 https://status.campaigndeputy.com/incident/344103#c029ddfc4824db8fba1069605bf917515d4b847697e2f47455bec17e6b46e2e1 We are adjusting our network for future upgrades. The downtime will be less than 5 minutes and traffic will be re-routed through Columbus during this time. Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:00:00 -0000 https://status.campaigndeputy.com/incident/344103#c029ddfc4824db8fba1069605bf917515d4b847697e2f47455bec17e6b46e2e1 We are adjusting our network for future upgrades. The downtime will be less than 5 minutes and traffic will be re-routed through Columbus during this time. Network Maintenance https://status.campaigndeputy.com/incident/344103 Thu, 21 Mar 2024 11:00:00 -0000 https://status.campaigndeputy.com/incident/344103#c029ddfc4824db8fba1069605bf917515d4b847697e2f47455bec17e6b46e2e1 We are adjusting our network for future upgrades. The downtime will be less than 5 minutes and traffic will be re-routed through Columbus during this time. Some pages may show an error https://status.campaigndeputy.com/incident/326829 Wed, 14 Feb 2024 18:27:00 -0000 https://status.campaigndeputy.com/incident/326829#6129530383e28db0afc505b0c88822c4d948fb1cef0982a2354d4ac73a38f41e We removed the affected server and deployed an update. Some pages may show an error https://status.campaigndeputy.com/incident/326829 Wed, 14 Feb 2024 18:20:00 -0000 https://status.campaigndeputy.com/incident/326829#2c2edc867530f7a55d9e8a8896daad972bd73ee2fcb487e77a4b47e9595360c8 Due to an issue of a software update, some pages may show an error page when loaded. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/297844#dafbac0d28c8e2b7f46b6fb113b1dd216baea79acfda1bce9b4ec1674ef83ab4 Our datacenter provided us an update that their upstream provider was having an unknown issue. They will be providing us a full root cause analysis when complete. To resolve the issue, they removed that provider and service was restored. During this time, we setup additional failovers for more services to better handle this in the future. From our external monitoring services were available with an issue once every five minutes in some locations worldwide. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/297844#dafbac0d28c8e2b7f46b6fb113b1dd216baea79acfda1bce9b4ec1674ef83ab4 Our datacenter provided us an update that their upstream provider was having an unknown issue. They will be providing us a full root cause analysis when complete. To resolve the issue, they removed that provider and service was restored. During this time, we setup additional failovers for more services to better handle this in the future. From our external monitoring services were available with an issue once every five minutes in some locations worldwide. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/297844#dafbac0d28c8e2b7f46b6fb113b1dd216baea79acfda1bce9b4ec1674ef83ab4 Our datacenter provided us an update that their upstream provider was having an unknown issue. They will be providing us a full root cause analysis when complete. To resolve the issue, they removed that provider and service was restored. During this time, we setup additional failovers for more services to better handle this in the future. From our external monitoring services were available with an issue once every five minutes in some locations worldwide. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 02:40:00 -0000 https://status.campaigndeputy.com/incident/297844#36cb55e858f9d5045926c4c5946fd9293e2fee15ad9bd162e0c8dff43dc69336 Our datacenter provider has identified the issue on their side. We have failed over to our 3rd internet connection for critical services. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 02:40:00 -0000 https://status.campaigndeputy.com/incident/297844#36cb55e858f9d5045926c4c5946fd9293e2fee15ad9bd162e0c8dff43dc69336 Our datacenter provider has identified the issue on their side. We have failed over to our 3rd internet connection for critical services. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 02:40:00 -0000 https://status.campaigndeputy.com/incident/297844#36cb55e858f9d5045926c4c5946fd9293e2fee15ad9bd162e0c8dff43dc69336 Our datacenter provider has identified the issue on their side. We have failed over to our 3rd internet connection for critical services. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 00:31:00 -0000 https://status.campaigndeputy.com/incident/297844#56638ceae4a688948c9799a0d0fb6b4d04fe8df727ff2090202b0acfa34396b5 Our primary datacenter is having a network issue on both of it's connections. We are attempting to failover to the 3rd connection. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 00:31:00 -0000 https://status.campaigndeputy.com/incident/297844#56638ceae4a688948c9799a0d0fb6b4d04fe8df727ff2090202b0acfa34396b5 Our primary datacenter is having a network issue on both of it's connections. We are attempting to failover to the 3rd connection. Network Issues https://status.campaigndeputy.com/incident/297844 Sat, 09 Dec 2023 00:31:00 -0000 https://status.campaigndeputy.com/incident/297844#56638ceae4a688948c9799a0d0fb6b4d04fe8df727ff2090202b0acfa34396b5 Our primary datacenter is having a network issue on both of it's connections. We are attempting to failover to the 3rd connection. Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 03:30:00 +0000 https://status.campaigndeputy.com/incident/294352#9452d679aa47cc3906f26aec70dac179a6d4afcc4a87a11eff7108c85a7d601f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 03:30:00 +0000 https://status.campaigndeputy.com/incident/294352#9452d679aa47cc3906f26aec70dac179a6d4afcc4a87a11eff7108c85a7d601f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 03:30:00 +0000 https://status.campaigndeputy.com/incident/294352#9452d679aa47cc3906f26aec70dac179a6d4afcc4a87a11eff7108c85a7d601f Maintenance completed Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 02:30:00 -0000 https://status.campaigndeputy.com/incident/294352#789a7737a7055fb3a4e053d25eda4eeba2b385fcdca4e214ee258fff4a365e19 We will be performing a hardware upgrade of our core database server, an update to our core router, and a migration for our job scheduling database. Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 02:30:00 -0000 https://status.campaigndeputy.com/incident/294352#789a7737a7055fb3a4e053d25eda4eeba2b385fcdca4e214ee258fff4a365e19 We will be performing a hardware upgrade of our core database server, an update to our core router, and a migration for our job scheduling database. Data Center Maintenance https://status.campaigndeputy.com/incident/294352 Mon, 04 Dec 2023 02:30:00 -0000 https://status.campaigndeputy.com/incident/294352#789a7737a7055fb3a4e053d25eda4eeba2b385fcdca4e214ee258fff4a365e19 We will be performing a hardware upgrade of our core database server, an update to our core router, and a migration for our job scheduling database. Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 08:00:00 +0000 https://status.campaigndeputy.com/incident/276297#d671f368a6932b53b2a27e1ef3003c0defd37e158b55c914faa1a5809cdfd7dc Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 08:00:00 +0000 https://status.campaigndeputy.com/incident/276297#d671f368a6932b53b2a27e1ef3003c0defd37e158b55c914faa1a5809cdfd7dc Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 08:00:00 +0000 https://status.campaigndeputy.com/incident/276297#d671f368a6932b53b2a27e1ef3003c0defd37e158b55c914faa1a5809cdfd7dc Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/276297#c5c82167f0396283949697c92fa02bc16e54100235be1a40b19561f59fc63b0d Our Datacenter is performing a core router upgrade at 11PM ET. Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/276297#c5c82167f0396283949697c92fa02bc16e54100235be1a40b19561f59fc63b0d Our Datacenter is performing a core router upgrade at 11PM ET. Core Router Upgrade https://status.campaigndeputy.com/incident/276297 Mon, 23 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/276297#c5c82167f0396283949697c92fa02bc16e54100235be1a40b19561f59fc63b0d Our Datacenter is performing a core router upgrade at 11PM ET. Degraded performance https://status.campaigndeputy.com/incident/274104 Tue, 17 Oct 2023 16:15:00 -0000 https://status.campaigndeputy.com/incident/274104#02676b4659b7165b0f2193b9c665ae1a7596fd3604b4e8f48c532d7617664975 We have identified that our offsite backup process was consuming too many resources. We have terminated the process and will reschedule it for a later time after hours. Degraded performance https://status.campaigndeputy.com/incident/274104 Tue, 17 Oct 2023 16:00:00 -0000 https://status.campaigndeputy.com/incident/274104#073922a5ba7fe2ac071b845ee3d125b0eb2dff70c284bfd3b97be1a8f89c8cb5 Some pages are slow to load at this time. Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 04:30:00 +0000 https://status.campaigndeputy.com/incident/266967#c53417f80ba29a64df5a6e7ec4641f7dd0be26d669c12612b59ddfa17caa07f6 Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 04:30:00 +0000 https://status.campaigndeputy.com/incident/266967#c53417f80ba29a64df5a6e7ec4641f7dd0be26d669c12612b59ddfa17caa07f6 Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 04:30:00 +0000 https://status.campaigndeputy.com/incident/266967#c53417f80ba29a64df5a6e7ec4641f7dd0be26d669c12612b59ddfa17caa07f6 Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/266967#360a60646b81e8eee3c33affbf47547da92f0ed0257dcb4764d13eda8436da21 Our Datacenter is performing a core router upgrade at 11PM ET. Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/266967#360a60646b81e8eee3c33affbf47547da92f0ed0257dcb4764d13eda8436da21 Our Datacenter is performing a core router upgrade at 11PM ET. Core Router Upgrade https://status.campaigndeputy.com/incident/266967 Mon, 02 Oct 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/266967#360a60646b81e8eee3c33affbf47547da92f0ed0257dcb4764d13eda8436da21 Our Datacenter is performing a core router upgrade at 11PM ET. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 +0000 https://status.campaigndeputy.com/incident/213561#4ab9b6cb2ba3ac1c88616b08bca5ada9b4aac72872048239f54a625f47a6feac Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 +0000 https://status.campaigndeputy.com/incident/213561#4ab9b6cb2ba3ac1c88616b08bca5ada9b4aac72872048239f54a625f47a6feac Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 +0000 https://status.campaigndeputy.com/incident/213561#4ab9b6cb2ba3ac1c88616b08bca5ada9b4aac72872048239f54a625f47a6feac Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 +0000 https://status.campaigndeputy.com/incident/213561#4ab9b6cb2ba3ac1c88616b08bca5ada9b4aac72872048239f54a625f47a6feac Maintenance completed Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:08:21 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:00:00 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:00:00 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:00:00 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Core Router Upgrade https://status.campaigndeputy.com/incident/213561 Tue, 30 May 2023 02:00:00 -0000 https://status.campaigndeputy.com/incident/213561#2a1f7c582dcc16552f3a89c12de7df25eb35f56e27ded9e10158bf877955373e At 10PM ET, we will perform a reboot of our core router for an upgrade. Downtime will be under 5 minutes while the router reboots and BGP is restored. Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 12:00:00 +0000 https://status.campaigndeputy.com/incident/197193#5f7d1197c37bc622c02bb5fba6d1b28d17a2b601052cccf23509f7383a0ad3fd Maintenance completed Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 12:00:00 +0000 https://status.campaigndeputy.com/incident/197193#5f7d1197c37bc622c02bb5fba6d1b28d17a2b601052cccf23509f7383a0ad3fd Maintenance completed Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 12:00:00 +0000 https://status.campaigndeputy.com/incident/197193#5f7d1197c37bc622c02bb5fba6d1b28d17a2b601052cccf23509f7383a0ad3fd Maintenance completed Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 03:59:00 -0000 https://status.campaigndeputy.com/incident/197193#38a20108002597675dfd701dcef02b5176b512ccc4a9bec9dd79318405355a02 We are performing some updates on our backend servers. Contributions, Emails, Events, and other backend tasks will be delayed until the maintenance is complete. Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 03:59:00 -0000 https://status.campaigndeputy.com/incident/197193#38a20108002597675dfd701dcef02b5176b512ccc4a9bec9dd79318405355a02 We are performing some updates on our backend servers. Contributions, Emails, Events, and other backend tasks will be delayed until the maintenance is complete. Backend Server Maintenance https://status.campaigndeputy.com/incident/197193 Mon, 17 Apr 2023 03:59:00 -0000 https://status.campaigndeputy.com/incident/197193#38a20108002597675dfd701dcef02b5176b512ccc4a9bec9dd79318405355a02 We are performing some updates on our backend servers. Contributions, Emails, Events, and other backend tasks will be delayed until the maintenance is complete. Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:58:00 -0000 https://status.campaigndeputy.com/incident/189443#2e3838a5a8c11445389ae2780ea80dff43e39bd7199903c70679263cf24c2384 The change was rolled back. We identified why the change was applied to the wrong network port. The change was rolled back and applied to the correct network port. Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:58:00 -0000 https://status.campaigndeputy.com/incident/189443#2e3838a5a8c11445389ae2780ea80dff43e39bd7199903c70679263cf24c2384 The change was rolled back. We identified why the change was applied to the wrong network port. The change was rolled back and applied to the correct network port. Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:58:00 -0000 https://status.campaigndeputy.com/incident/189443#2e3838a5a8c11445389ae2780ea80dff43e39bd7199903c70679263cf24c2384 The change was rolled back. We identified why the change was applied to the wrong network port. The change was rolled back and applied to the correct network port. Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:54:00 -0000 https://status.campaigndeputy.com/incident/189443#463ab693a1fd8b6db77b7d45eb6d2954d53df3cd0e1eb62a9a6ab5b93529a5b0 A network change was applied that affected our main webservers Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:54:00 -0000 https://status.campaigndeputy.com/incident/189443#463ab693a1fd8b6db77b7d45eb6d2954d53df3cd0e1eb62a9a6ab5b93529a5b0 A network change was applied that affected our main webservers Network Error https://status.campaigndeputy.com/incident/189443 Sun, 26 Mar 2023 18:54:00 -0000 https://status.campaigndeputy.com/incident/189443#463ab693a1fd8b6db77b7d45eb6d2954d53df3cd0e1eb62a9a6ab5b93529a5b0 A network change was applied that affected our main webservers Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:40:00 -0000 https://status.campaigndeputy.com/incident/180381#a266a288fc0b0f84c2b073170afe35327acd7f3a46cbf8298ac9748ffcb5b869 Maintenance is complete. Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:40:00 -0000 https://status.campaigndeputy.com/incident/180381#a266a288fc0b0f84c2b073170afe35327acd7f3a46cbf8298ac9748ffcb5b869 Maintenance is complete. Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:40:00 -0000 https://status.campaigndeputy.com/incident/180381#a266a288fc0b0f84c2b073170afe35327acd7f3a46cbf8298ac9748ffcb5b869 Maintenance is complete. Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/180381#b91d162ba383800643d0ef6cef2caafcce479dad645719a8ba35629ccc160d22 Our datacenter provider is upgrading the memory on their core router. We expect a brief period of downtime during this event. Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/180381#b91d162ba383800643d0ef6cef2caafcce479dad645719a8ba35629ccc160d22 Our datacenter provider is upgrading the memory on their core router. We expect a brief period of downtime during this event. Datacenter Router Maintenance https://status.campaigndeputy.com/incident/180381 Wed, 01 Mar 2023 04:30:00 -0000 https://status.campaigndeputy.com/incident/180381#b91d162ba383800643d0ef6cef2caafcce479dad645719a8ba35629ccc160d22 Our datacenter provider is upgrading the memory on their core router. We expect a brief period of downtime during this event. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 +0000 https://status.campaigndeputy.com/incident/172394#dacff999613caa8b72d41362c16f385731c636687e778a2fca4c948b28a98320 Maintenance completed Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 +0000 https://status.campaigndeputy.com/incident/172394#dacff999613caa8b72d41362c16f385731c636687e778a2fca4c948b28a98320 Maintenance completed Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 +0000 https://status.campaigndeputy.com/incident/172394#dacff999613caa8b72d41362c16f385731c636687e778a2fca4c948b28a98320 Maintenance completed Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:11:45 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Database Certificate Update https://status.campaigndeputy.com/incident/172394 Tue, 07 Feb 2023 03:00:00 -0000 https://status.campaigndeputy.com/incident/172394#0c832a0ef0e57c28f434dc85963202348b25b633bedd0ff7274b4bb7909260f7 We are updating the certificate used on our primary database server. A brief downtime may occur. Marketing website unavailable. https://status.campaigndeputy.com/incident/169818 Mon, 30 Jan 2023 16:07:00 -0000 https://status.campaigndeputy.com/incident/169818#4d64e70c96a87f07fc3b3f8cad20b9235ce403f12dc4a8e3555b00914bdef64d Our marketing website is now available. Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:45:00 +0000 https://status.campaigndeputy.com/incident/139631#f056d1ddaf05f92f64399b36b48491eccd39f96e7c8a63ec3f9d6045c2ea60a7 Maintenance completed Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:45:00 +0000 https://status.campaigndeputy.com/incident/139631#f056d1ddaf05f92f64399b36b48491eccd39f96e7c8a63ec3f9d6045c2ea60a7 Maintenance completed Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:45:00 +0000 https://status.campaigndeputy.com/incident/139631#f056d1ddaf05f92f64399b36b48491eccd39f96e7c8a63ec3f9d6045c2ea60a7 Maintenance completed Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:00:00 -0000 https://status.campaigndeputy.com/incident/139631#4d13f403b3a1f744c039d961a26132d8bfe0ecea29301134581e7f816f7c8aee We will be performing backend database maintenance today at 10:00PM EST. There will be a brief downtime that may be up to 5 minutes during this maintenance. Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:00:00 -0000 https://status.campaigndeputy.com/incident/139631#4d13f403b3a1f744c039d961a26132d8bfe0ecea29301134581e7f816f7c8aee We will be performing backend database maintenance today at 10:00PM EST. There will be a brief downtime that may be up to 5 minutes during this maintenance. Backend Database Maintenance https://status.campaigndeputy.com/incident/139631 Mon, 28 Nov 2022 08:00:00 -0000 https://status.campaigndeputy.com/incident/139631#4d13f403b3a1f744c039d961a26132d8bfe0ecea29301134581e7f816f7c8aee We will be performing backend database maintenance today at 10:00PM EST. There will be a brief downtime that may be up to 5 minutes during this maintenance. Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 12:00:00 +0000 https://status.campaigndeputy.com/incident/132404#240102670b4c183416bbe9ff20965881ba7c2867828c7785fce5fb238e9b069d Maintenance completed Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 12:00:00 +0000 https://status.campaigndeputy.com/incident/132404#240102670b4c183416bbe9ff20965881ba7c2867828c7785fce5fb238e9b069d Maintenance completed Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 12:00:00 +0000 https://status.campaigndeputy.com/incident/132404#240102670b4c183416bbe9ff20965881ba7c2867828c7785fce5fb238e9b069d Maintenance completed Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 09:00:00 -0000 https://status.campaigndeputy.com/incident/132404#bb4aac09bdf96001287161cf4e58a7062bfdcb65be2ad539a27c1cdde3afb7dc Our Primary Datacenter is performing a change to their core router. Some sites might be unavailable for a few minutes during failover. Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 09:00:00 -0000 https://status.campaigndeputy.com/incident/132404#bb4aac09bdf96001287161cf4e58a7062bfdcb65be2ad539a27c1cdde3afb7dc Our Primary Datacenter is performing a change to their core router. Some sites might be unavailable for a few minutes during failover. Datacenter Maintenance https://status.campaigndeputy.com/incident/132404 Thu, 03 Nov 2022 09:00:00 -0000 https://status.campaigndeputy.com/incident/132404#bb4aac09bdf96001287161cf4e58a7062bfdcb65be2ad539a27c1cdde3afb7dc Our Primary Datacenter is performing a change to their core router. Some sites might be unavailable for a few minutes during failover. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 04:00:00 -0000 https://status.campaigndeputy.com/incident/128848#30b7a12cd7016c46744226683fa74118cf621bc577cee2d75e5281998d4ec8ba Primary router has been replaced, secondary router will be replaced. All services are normal. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 04:00:00 -0000 https://status.campaigndeputy.com/incident/128848#30b7a12cd7016c46744226683fa74118cf621bc577cee2d75e5281998d4ec8ba Primary router has been replaced, secondary router will be replaced. All services are normal. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 04:00:00 -0000 https://status.campaigndeputy.com/incident/128848#30b7a12cd7016c46744226683fa74118cf621bc577cee2d75e5281998d4ec8ba Primary router has been replaced, secondary router will be replaced. All services are normal. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 03:49:00 -0000 https://status.campaigndeputy.com/incident/128848#d9106a93cc1deead4c2313713103f1325220569097447902d3269d373b17aa42 A core router is being replaced at our primary data center. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 03:49:00 -0000 https://status.campaigndeputy.com/incident/128848#d9106a93cc1deead4c2313713103f1325220569097447902d3269d373b17aa42 A core router is being replaced at our primary data center. Network Maintenance https://status.campaigndeputy.com/incident/128848 Sun, 23 Oct 2022 03:49:00 -0000 https://status.campaigndeputy.com/incident/128848#d9106a93cc1deead4c2313713103f1325220569097447902d3269d373b17aa42 A core router is being replaced at our primary data center. Drag and Drop Editor is unavailable https://status.campaigndeputy.com/incident/127542 Tue, 18 Oct 2022 22:00:00 -0000 https://status.campaigndeputy.com/incident/127542#e1e26ac18438cb13048f9f359d69a345b7fc8dcf4c0d9b02aca46b9346e5c85f The drag and drop editor loads now. Our vendor has resolved the issue. Drag and Drop Editor is unavailable https://status.campaigndeputy.com/incident/127542 Tue, 18 Oct 2022 21:17:00 -0000 https://status.campaigndeputy.com/incident/127542#dcbd319c82c626b1922b648bbc6bc9ec1dc9d73f0d4fccfc33937568f2ef3c04 The drag and drop email editor, form and RSVP editor is currently unavailable. We have contacted the third party vendor to request an ETA when services will be re-enabled. Email and Import Delays https://status.campaigndeputy.com/incident/121061 Sun, 25 Sep 2022 19:26:00 -0000 https://status.campaigndeputy.com/incident/121061#4f9ddd0bf6e945491a3447d12a80dcd56de944a7c61bc12ebf130d87a58c2ac3 Email data has all been processed. Extra monitoring has been put in place for this specific style of incident to be notified quicker. Email and Import Delays https://status.campaigndeputy.com/incident/121061 Sun, 25 Sep 2022 18:13:00 -0000 https://status.campaigndeputy.com/incident/121061#02a88ddb7206f31aed3765f6c03e7897f6ec14bf5facb61c130260b2f1a33d8b All imports have finished. Email events are still processing. Email and Import Delays https://status.campaigndeputy.com/incident/121061 Sun, 25 Sep 2022 17:49:00 -0000 https://status.campaigndeputy.com/incident/121061#8c2e3e640ec0da09d992bcc63a4fb7a1583336dccbfa0785fef2c5ddc0c32c00 Due to some weekend maintenance, the email and imports are currently delayed. ActBlue Processing Delays https://status.campaigndeputy.com/incident/113195 Sun, 28 Aug 2022 09:05:00 -0000 https://status.campaigndeputy.com/incident/113195#d7a92ee176b3152c78f535c7ae9d4853c8f533bc62e1b4bfe0ac0aed3b5bacba All ActBlue contributions have been processed now. ActBlue Processing Delays https://status.campaigndeputy.com/incident/113195 Sat, 27 Aug 2022 14:29:00 -0000 https://status.campaigndeputy.com/incident/113195#b5887ed92d8a48cb5e7c9a54f342b06fc3c199ffcb324d56b4ff75df2a4e5348 ActBlue contributions are behind in processing. We are working to process the backlog at the moment Two-Factor Authentication Errors https://status.campaigndeputy.com/incident/105041 Wed, 27 Jul 2022 02:00:00 -0000 https://status.campaigndeputy.com/incident/105041#727ac2f3ab2e4a70403d12f0b697f4d7a28a0008db399aa856e52ee786e13cd8 We identified the issue as the web servers were two minutes behind on time. This was due to the datacenter move and a firewall rule and has been updated so their time syncs correctly now. Two-Factor Authentication Errors https://status.campaigndeputy.com/incident/105041 Wed, 27 Jul 2022 01:24:00 -0000 https://status.campaigndeputy.com/incident/105041#c2680440f1230b8e1170b2220aabca035a0e02350a9c312849e6d8b9ed86221a Users are reporting two-factor authentication takes multiple tries before they are able to log in. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Thu, 07 Jul 2022 16:36:21 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Thu, 07 Jul 2022 16:36:21 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Thu, 07 Jul 2022 16:36:21 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 18:00:00 +0000 https://status.campaigndeputy.com/incident/100350#0edfdd5470e604a3eb41d9713be4c0e737752aad0439ddf733cb09902d2b8710 Maintenance completed Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 18:00:00 +0000 https://status.campaigndeputy.com/incident/100350#0edfdd5470e604a3eb41d9713be4c0e737752aad0439ddf733cb09902d2b8710 Maintenance completed Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 18:00:00 +0000 https://status.campaigndeputy.com/incident/100350#0edfdd5470e604a3eb41d9713be4c0e737752aad0439ddf733cb09902d2b8710 Maintenance completed Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 06:00:00 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 06:00:00 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Datacenter Migration https://status.campaigndeputy.com/incident/100350 Sat, 02 Jul 2022 06:00:00 -0000 https://status.campaigndeputy.com/incident/100350#acfd483a46cb04630ff37928156285ab61179c15aa4ac41df03003ac0b1f12cd Campaign Deputy will be migrating our primary datacenter during this time. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:57:00 -0000 https://status.campaigndeputy.com/incident/100351#ae678cd350823d1383f621151b3789d58c5225d36dfd0b4adca019d1fc08f2ec This has been resolved. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:57:00 -0000 https://status.campaigndeputy.com/incident/100351#ae678cd350823d1383f621151b3789d58c5225d36dfd0b4adca019d1fc08f2ec This has been resolved. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:57:00 -0000 https://status.campaigndeputy.com/incident/100351#ae678cd350823d1383f621151b3789d58c5225d36dfd0b4adca019d1fc08f2ec This has been resolved. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:48:00 -0000 https://status.campaigndeputy.com/incident/100351#94a84de7a0d8ec33bcfd774c2c52cd0bbe1ec41707f5c4f3e3d5e70fc6310c54 Our backend load balancers suffered an issue with the certificate renewal script. Due to that our cloud based load balancers returned a 502 error. We were able to manually issue renewals to bring the site up. Our new infrastructure has a different process and that will take over when we migrate to that later this year. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:48:00 -0000 https://status.campaigndeputy.com/incident/100351#94a84de7a0d8ec33bcfd774c2c52cd0bbe1ec41707f5c4f3e3d5e70fc6310c54 Our backend load balancers suffered an issue with the certificate renewal script. Due to that our cloud based load balancers returned a 502 error. We were able to manually issue renewals to bring the site up. Our new infrastructure has a different process and that will take over when we migrate to that later this year. Certificate Renewal Issue https://status.campaigndeputy.com/incident/100351 Mon, 02 May 2022 16:48:00 -0000 https://status.campaigndeputy.com/incident/100351#94a84de7a0d8ec33bcfd774c2c52cd0bbe1ec41707f5c4f3e3d5e70fc6310c54 Our backend load balancers suffered an issue with the certificate renewal script. Due to that our cloud based load balancers returned a 502 error. We were able to manually issue renewals to bring the site up. Our new infrastructure has a different process and that will take over when we migrate to that later this year. Form Load Issue https://status.campaigndeputy.com/incident/100353 Sun, 27 Feb 2022 10:30:00 -0000 https://status.campaigndeputy.com/incident/100353#0694a23355fecf4b2c8d47eaae9a1fbdab9c568f32116f30f4451170799306aa This has been resolved. Form Load Issue https://status.campaigndeputy.com/incident/100353 Sun, 27 Feb 2022 10:00:00 -0000 https://status.campaigndeputy.com/incident/100353#4eecef0baa32fa1be70bff8f10e5d14e7f3053e3a6092b8888fe34fdd6847d7b Forms had an issue loading depending on the type of form that was used. Not all forms were affected. Our monitoring noticed the issue and attempted to alert the on-call engineer. No notifications were received by the on-call engineer from two different sources. We will investigate more about the process to make sure those notifications are received. Error during Login https://status.campaigndeputy.com/incident/100354 Sat, 19 Feb 2022 00:00:00 -0000 https://status.campaigndeputy.com/incident/100354#8e2c7c0c3cc4894732f5a1a013a6f848b7556ff173afb56fc4041c523de58dd7 Our monitoring scripts have been updated to catch this issue in the future and run every 15 minutes. Error during Login https://status.campaigndeputy.com/incident/100354 Fri, 18 Feb 2022 06:10:00 -0000 https://status.campaigndeputy.com/incident/100354#1ca853746bdfff9fe92d38e2e54bef69778d6a11f8838ea6e703788db7e87d17 We identified the issue and resolved it and notified those that emailed us. We will also review our monitoring scripts as we have a automated monitors setup that did not catch this issue and were reporting OK during this outage. Error during Login https://status.campaigndeputy.com/incident/100354 Fri, 18 Feb 2022 05:20:00 -0000 https://status.campaigndeputy.com/incident/100354#b43a6d9ff08b309361c17ccbf91756db8b50793cc1c659b18da8d570ef4c7bed We were notified that users had issues logging into the system.